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How Social Media Marketing Can Affect Your Brand Building Process

There are about 3 billion active users overall on major social media platforms. On Instagram, 90% of users follow at least one brand and a sizable portion of those people follow many more. Even if you’re not a dedicated social media user, you will get exposed to it in some way or another. It is quite inescapable. 

According to 52% of social media marketers, social media has a positive impact on their company’s income and sales. Because customers utilise social media on a regular basis and are exposed to businesses, it has enormous potential for both small-scale and large businesses. Let’s explore the advantages of using social media to build a brand.

 

It ensures better visibility

Consumers cannot become your customers if they are unaware of your existence. Social media increases your exposure among potential clients by allowing you to reach a huge audience with little time and effort. You have nothing to lose by creating a company presence on all of the main social media platforms.

A content plan must be properly thought out and implemented, using GIFs, memes, Facebook Live, and more. What message do you want to send to your consumers, how will they identify with your business, and what will entice them to click on your article or leave a remark to start a conversation? You should use your creativity and originality to maintain your own brand voice when putting out content.

 

Nurtures a healthy relationship with customers

Customers can get a sense of honesty and integrity from a company’s social media presence, which helps with customer relationship management. This is particularly crucial when it comes to the type of information customers submit on company pages and how company employees manage it.

Customers want to be able to freely communicate their thoughts and experiences, whether they are positive or bad. Prospective clients will look down on a corporation that ignores or tries to suppress problems. In social media, good customer relationship management aims to acknowledge and overcome these issues.

 

Reputation management

In today’s life, customers use to share their experiences about your brand on social media. If you and your team are active on social media, you’ll need to take upon important social media posts about your brand to spotlight the positive and address the negative before it turns into a serious issue.

 

It is budget-friendly

Costs of marketing add up, and not every company can afford large campaigns. With social media advertising, though, you may get a lot of value for your buck. Ads on social media sites like Facebook and Instagram may help your business develop its audience and achieve its goals, regardless of size or budget. Even if engagement is the primary goal of sites like Instagram, there are well-established strategies to improve sales on them.

 

Stay top of customer’s mind 

According to a Facebook Research Center report from 2022, 68 per cent of social media users log into their accounts at least once every day. Furthermore, 56% of respondents admit to checking social media many times a day.

Seven out of ten Facebook users claim to use the site on a daily basis. Every time a fan logs in to social media, you have the option to communicate with them. It keeps you top of mind, so you’re the first place customers think of when they’re ready to buy.

In conclusion, social media marketing will increase your brand visibility, create an identity for yourself, maintain relationships and reputation with your customers and bring in newer avenues without going overboard on the budget. Those with a strong social media presence and branding will see increased leads and sales, while those that do not have active social media campaigns may lose potential clients.